We're here to help
Sizing, orders, returns or just a question about a pair — drop us a line and a real person will reply.
Email
hello@pinorikids.com
hello@pinorikids.com
Returns
30-day returns, complimentary exchanges. See sizing first to nail the fit.
30-day returns, complimentary exchanges. See sizing first to nail the fit.
Shipping
Tracked US delivery in 2–5 business days. Complimentary on orders over $150, otherwise a flat $5.
Tracked US delivery in 2–5 business days. Complimentary on orders over $150, otherwise a flat $5.
Quick answers
How do I choose the right size? +
Measure the foot without socks, heel to longest toe, and match it to the chart on the product page — growing room is already built into the sizes, so there is nothing to add. Our Right Sizing guide walks through the measuring. Between two sizes? Size up.
How long does delivery take? +
Tracked USPS delivery is typically 2–5 business days. Delivery is complimentary on orders over $150; below that it’s a flat $5 — and your first order ships complimentary with code WELCOME.
Can I return or exchange? +
Yes — unworn shoes can be returned within 30 days for a refund, and exchanges are always complimentary.